Policies and Procedures
Jeffery Wetsch (The Melville Boys) 2011
No handling fee for subscribers, and single tickets have a $3.00 handling fee per ticket, to a maximum of $10.00. Tickets will be mailed if time permits; otherwise, they will be held for pick up at the box office until showtime.
We will gladly exchange your tickets (+ $1.00 per ticket) for another performance by fax, mail, or in person at least 48 hours before the performance. Simply mark void across your tickets. We require the old tickets returned to the box office in order to pick up your new tickets. Ticket exchanges will be accepted between the hours of 10 am -12 noon daily
Note to subscribers: Single ticket price will be charged for any selected performance outside of your existing subscription level.
If you would prefer not to receive correspondence from us, please contact the box office and request your name be removed from our mailing lists.
Lighthouse Festival Theatre does not issue refunds.
If we are forced to cancel your scheduled performance, we will happily exchange your tickets or provide you with a credit.
The theatre will issue a tax receipt for the value of the unused tickets if they are returned to the Box Office no less than 48 hours prior to the scheduled performance.
Tickets must be purchased for any child attending a performance. Babes in arms are not permitted in the auditorium.